Back to all

NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)

August 22, 2021

You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name."  The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.

 

That comfortable relationship can extend to professionals you deal with, too.  Think of your accountant, your dentist, your doctor.  Most people try to stick with the same person or firm in those businesses.  They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record. 

 

Ideally, you should have that same relationship with your automotive service facility, like your friends here at Top Tech Auto Repair Clawson. You may have tried several facilities over the years until you found one that did good work at a reasonable price.  The longer your relationship with your service facility, the better the people there understand your wants and needs.

 

And you trust them to only perform repairs you really need and not try to sell you parts and services you don't. 

 

For most of us, it's a great feeling when you walk in the door and you're greeted with a smile.  That goes for us at Top Tech Auto Repair Clawson as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at Top Tech Auto Repair Clawson, we appreciate your loyalty as a customer.  Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.

Top Tech Auto Repair Clawson
664 S Rochester Rd
Clawson, Michigan 48017
248-589-0980
http://www.toptechautorepairclawson.com

Need Service?

More articles from Top Tech Auto Repair Clawson

Stop Right There!

August 9, 2026

Your vehicles brakes are only as good as its master cylinder. This part is truly is the heart of your braking system, because if it isnt working the way it should, the rest of the brake system cant either. The master cylinder is what takes the pressure you put on the brake pedal and ultimately... More

(Timing Belt)

August 2, 2026

You may have heard about an important part of your vehicle's engine called a timing belt, and many know that if that belt breaks, it can cause some very serious engine problems. Not all vehicles have them, and the ones that do generally have smaller engines. The timing belt keeps the engine sy... More

Keep Cool: Why Radiator Hoses Matter

July 26, 2026

If theres one thing you want to make sure is going on under your vehicles hood, its that your engine doesnt get too hot. Heat is an engines worst enemy, and it can result in very expensive repairs, even leave you stranded in a tough spot. One vital part of your vehicle is the radiator hose, whic... More